PRIVACY POLICY
Rio Elite Cheer & Tumbling
Effective Date: 1/11/2025
Rio Elite Cheer & Tumbling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, submit forms, communicate by text message or phone, or use our services.
1. Information We Collect
We may collect the following personal information:
Parent or guardian name
Phone number
Email address
Child’s age and experience level
Appointment and scheduling details
Communication history (calls, texts, and emails)
We collect this information when you:
Submit a form on our website
Call or text our business
Book a trial class or evaluation
Communicate with us by email or social media
2. How We Use Your Information
We use your information to:
Schedule and confirm trial classes or evaluations
Send reminders and important updates
Provide customer service and support
Respond to your questions
Improve our programs and services
Request feedback or reviews
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
3. SMS and Communication Consent
By submitting your information on our website or contacting us, you consent to receive text messages, phone calls, and emails from Rio Elite Cheer & Tumbling related to scheduling, class confirmations, reminders, and customer support.
Message and data rates may apply.
Message frequency varies based on your interactions and appointments.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
4. Mobile Information and Data Sharing
Mobile information, including phone numbers and text messaging consent data, will not be shared with third parties or affiliates for marketing or promotional purposes. This information is used solely for communication related to Rio Elite Cheer & Tumbling services.
5. Data Protection
We take reasonable technical and organizational measures to protect your personal information. Access to your data is limited to authorized staff and systems required for business operations.
6. Your Rights
You have the right to:
Request access to or correction of your personal information
Request deletion of your information
Withdraw consent or opt out of communications at any time
To exercise these rights, contact us using the information below.
7. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Rio Elite Cheer & Tumbling
Email: [email protected]
Phone: (505) 681-3842
TERMS & CONDITIONS
Effective Date: 1/11/2025
By contacting Rio Elite Cheer & Tumbling, submitting a form on our website, booking a trial, or using our services, you agree to the following Terms and Conditions.
1. SMS and Communication Consent
By providing your mobile phone number through our website at https://rioelitecheer.org or by contacting us, you agree to receive text messages and phone calls from Rio Elite Cheer & Tumbling related to:
Scheduling and booking
Trial class confirmations
Appointment reminders
Customer support
Program-related information
Message and data rates may apply.
Message frequency varies based on your interactions and appointments.
You may opt out of receiving text messages at any time by replying STOP.
For help, reply HELP or contact us directly.
2. Use of Services
Our services include cheer, tumbling, classes, evaluations, camps, and related programs. Participation is subject to availability, scheduling, and safety guidelines.
We reserve the right to refuse service if a participant is not a good fit for our programs or if safety is a concern.
3. Scheduling and Appointments
Trial classes and evaluations are subject to availability. While we strive to honor all scheduled times, changes may occur due to class size, staffing, or safety considerations.
You agree to notify us if you need to cancel or reschedule an appointment.
4. No Guarantees
Participation in a trial or program does not guarantee placement in a specific class, team, or level. All placements are based on skill, safety, and coaching evaluation.
5. Liability
Cheer and tumbling involve physical activity and some risk of injury. By participating in our programs, you acknowledge and accept these risks.
Rio Elite Cheer & Tumbling is not responsible for injuries, losses, or damages beyond what is required by law.
6. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.
7. Contact Information
If you have questions about these Terms & Conditions, please contact us:
Rio Elite Cheer & Tumbling
Email: info@rioelitecheer.com
Phone: (505) 681-3842
Address: 1525 Stephanie Rd SE Unit 201, Rio Rancho, NM 87124
Phone: (505) 681-3842
Email: [email protected]